Organization Assessment

Organization Assessment aims to improve organizational performance by aligning resources to maximize productivity and achieve results in the most efficient way possible.

By analyzing operational and individual performance in light of contribution to strategy and mission, I can identify both the potential savings in headcount re-balancing, and the type of capability development initiatives to be launched.

Approach

Organization Re-Balancing: Assessment of headcount – both direct and indirect, comparison with workload and industry norms, scope for redeployment to more mission-critical areas

Organization Structure: Assessment of interdepartmental bottlenecks, need for specific functions, reporting relationships, levels, span of control, roles and responsibilities, and customer-specific structures

Capability Assessment: Personnel, skills and assets required to support different activities – both customer-facing and supporting; availability of these elements in the organization and rating of criticality of each depending on mission and objectives; establishment of resource gaps; alignment to risk assessments.

Learning & Development: Addressing capability gaps as well as driving change during transformation by developing a L&D strategy, defining and building content, creating delivery mechanisms, and running training with feedback and monitoring loops to track actual changes.

Deliverables
  • Organization diagnostics and recommendations covering:
  • Organization suitability with respect to proposed strategies
  • Manpower assessments and ‘Right-sizing’ the organization
  • Roles and responsibilities – assessments and changing
  • Organization design required to achieve competitive advantage, better customer servicing, removal of bottlenecks
Benefits
  • Alignment between different business entities in the organization to enhance operating efficiencies and greater growth.
  • Creation/improvement of the capabilities required to support current and future business needs.