πŸ›’ CONSUMER GOODS & SERVICES

Consumer Goods Conglomerate

India’s leading consumer goods conglomerate had built a strong market position in luggage but was losing ground across its other product lines. With multiple businesses pulling in different directions and profitability under pressure, leadership needed clarity on where to focus and how to win.

Over a 10-week engagement I conducted a competitive assessment across each business unit, mapped strategic options against capabilities, and facilitated a leadership consensus process. The result was clear strategy statements per business β€” with explicit decisions on which to grow, stabilise, or exit β€” alongside functional improvement plans for each.

Integrated business strategy with full leadership alignment, competitive position defined for each product line, and an actionable functional roadmap.

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Corporate Plan & Organisation Development β€” News Media Group

One of India’s oldest print media groups had grown rapidly β€” adding newspapers, magazines, regional language brands, and an early online presence. But the organisation hadn’t kept pace, leading to uneven circulation, strained management, and declining profitability.

The engagement combined strategic and organisational work: assessing each masthead’s competitive position and growth potential, defining brand-specific strategies, reviewing headcount and capabilities, and designing a new organisation structure with clear roles, reporting lines, and responsibilities.

Integrated corporate strategy, redesigned organisation structure, and identified systems changes to support profitable growth across the portfolio.

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Market Entry β€” Bottled Water

A large Omani trading organisation saw an opportunity to replace imported bottled water with a locally produced brand. Before committing to sourcing, manufacturing, and distribution infrastructure, they needed rigorous validation of the market and a clear commercial model.

Consumer research covered SKU preferences, packaging, and pricing sensitivity. Trade research mapped distributor and retailer dynamics. A full channel architecture was designed, and a business case built covering market share scenarios, manufacturing costs, and long-term return projections.

Full market-entry business case enabling a confident investment decision on local bottled water production and distribution.

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πŸ›οΈ GOVERNMENT & PUBLIC SECTOR

Business Planning for Privatisation β€” Public Road Transport

The Sultanate of Oman’s only provider of public bus services was government-owned and facing privatisation. Before proceeding, the Ministry of Communications needed to ensure the company was on a sound commercial basis with a credible plan for the future.

The engagement assessed operations from the ground up: routes, fleet composition, service quality gaps, and organisational weaknesses. A new business strategy was developed including route optimisation, fare restructuring, and fleet modernisation. Five-year financial projections were built including an assessment of the government subsidy required.

Full business plan enabling an informed privatisation decision, with a clear commercial roadmap and quantified subsidy requirement.

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Collaboration Assessment β€” India Post & USPS, India–USA Corridor

India Post saw an opportunity to collaborate with the United States Postal Service on courier, express, and parcel services between India and the USA. Before committing, the Department needed a rigorous market assessment and a clear picture of what an effective combined service would look like.

The engagement used trade flow data to map the CEP market, conducted customer interviews across B2B and B2C segments in multiple Indian cities, and designed a combined IP-USPS service offering. Capital investment requirements were estimated and a business case developed.

Market assessment, service design, and business case enabling India Post to make a well-informed decision on the USPS collaboration proposal.

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Feasibility β€” Home Mail Delivery System

As Muscat expanded rapidly, the Sultanate of Oman’s postal system β€” which only delivered to PO boxes β€” was becoming increasingly inaccessible. The Ministry of Communications needed to assess whether door-to-door mail delivery was operationally and financially viable.

The assignment covered demand estimation for residential and business mail, logistical system design based on a pilot study, and financial modelling. Risk factors were assessed and the level of government investment required was quantified.

Comprehensive feasibility assessment giving the Ministry a clear picture of the operational requirements, financial model, and funding needed.

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🀝 NONPROFITS

Change Planning & Implementation β€” US NGO India Operations

A large US-based NGO implementing a new India country strategy needed to translate strategic decisions into a detailed, actionable change plan β€” including the managed spin-off of several programmes.

The engagement analysed the implications of the new strategy across processes, IT, organisation structure, headcount, and skills. A cross-department change plan was built with RACI definitions, activity dependencies, and closure dates. An integrated advisory firm was brought in to support the legal, tax, and operational aspects of the spin-off.

Comprehensive change implementation plan enabling the organisation to execute its new strategy with clarity, coordination, and appropriate external support.

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India Country Strategy β€” International NGO

An international NGO with 15 years of India presence had grown opportunistically into 7 programmes across 4 thematic areas. The breadth was affecting funding credibility and operational efficiency. Leadership needed a sharper, more focused direction.

The engagement revisited the fundamental rationale for the India presence β€” mission, theory of change, and thematic priorities β€” and led to decisions on programme portfolio, a geographic and partner strategy, and a revamped operating model with the structure and capabilities needed for growth.

India Country Strategy providing focused thematic direction, an optimised programme portfolio, and a new operating model designed for impact at scale.

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Organisation Restructuring β€” Global Secretariat, International NGO

One of the world’s largest INGOs β€” operating through an affiliate network β€” needed to rethink the role of its UK-based Global Secretariat. Changing operating conditions required the central body to evolve from a support function into a proactive provider of common services and strategic guidelines.

The engagement redesigned the Secretariat’s role, operating model, and structure across HR, Finance, IT, and MIS/ERP β€” based on a distributed network of internal service providers enabling consistency across affiliates while preserving local flexibility.

New operating model and organisation design enabling the Global Secretariat to remain relevant and effective in a changing global NGO landscape.

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